Shipping policy

Thank you for shopping at T BY DLJC! We aim to deliver your order as quickly and seamlessly as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing & Fulfillment Time

All products at T BY DLJC are made to order just for you! Because we print on demand, your order goes through a brief production phase before it ships:

Production / Fulfillment: 2–5 business days
Processing times may increase slightly during peak holiday seasons or promotional events.
Orders are not processed or shipped on weekends or major holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on destination and shipping speed selected.

Shipping Option	Estimated Transit Time (After Fulfillment)
Standard Shipping (US)	3–6 business days
Express Shipping (US)	1–3 business days

3. Order Tracking

Once your order has been printed, packed, and handed over to the carrier, you will receive a Shipment Confirmation email containing your tracking number(s).

Tracking information typically updates within 24–48 hours of receiving your shipping confirmation email.
You can track your order directly using the link provided in your email or through your Shopify customer account.

4. Shipments in Multiple Packages

Because we utilize specialized print facilities to ensure the highest quality, items in a single order may occasionally be produced at different locations and shipped separately. If this happens:

You will receive separate tracking numbers for each package.
You will not incur any additional shipping charges.

5. Lost Packages / Incorrect Address

Incorrect Address: If you provide an address that is considered insufficient by the courier, the shipment will be returned to the print facility and destroyed. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed: Shipments that go unclaimed are returned to the print facility and destroyed.
Lost in Transit: For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. We will cover the costs of shipping a replacement order for you if the loss is confirmed by the carrier